What WeymouthLife Clean is. A noticeboard that connects people who need cleaning with local cleaners. We are not a cleaning company, we do not employ any cleaner, and we are not party to the arrangement a customer and cleaner make with each other.

Verification. We check a cleaner's email, phone and, before they can make offers, approve their account by hand. This is not the same as a formal background check, DBS check, or proof of insurance. Ask a cleaner directly if you need to see any of that before booking.

The arrangement is between you. Whatever a customer and cleaner agree about the job, including anything to do with money, is agreed directly between the two of them. WeymouthLife Clean is not part of that arrangement and cannot step in to enforce it.

Where jobs show on the map. The jobs map shows each job in its general neighbourhood (roughly a square kilometre), never at the address. The exact address is only shown to the cleaner whose offer the customer accepts.

Contact details. Phone numbers stay private by default. Either side can choose to reveal them to each other once a job is booked, after seeing a warning that we can't vouch for the person on the other end. Messages on the site work whether or not numbers have been shared.

Your responsibility. Customers are responsible for who they let into their home and what they agree with them. Cleaners are responsible for the work they carry out and any claims they make about their experience, insurance, or qualifications. Who you choose to book, or offer work to, is entirely your own judgement, we do not recommend or vouch for anyone. WeymouthLife Clean is not liable for the quality of any clean, for loss or damage during a job, or for any dispute between the two of you.

Ratings and conduct. Ratings and reviews must be honest and about the job itself. We can remove an account that behaves abusively, posts fake reviews, or misuses the messaging system.

Reporting a problem. Use the report option on a job if something goes wrong. We'll look into it and can act on accounts, but we cannot act as a mediator in any arrangement between customer and cleaner, that remains between the two of you.

Questions: [email protected]